How to Document Business Processes

When learning how to document business processes, it is easy to be overwhelmed by information. Here, we distill it all into a few key points to get you started. What Is Business Process Documentation? Business process documentation is the connective tissue of your...
Security Documentation: Why and How It’s Used

Security Documentation: Why and How It’s Used

Security documentation is, broadly speaking, the documentation of everything related to the protection of an organization’s information and property. Security documentation includes everything from building occupant rosters to cybersecurity penetration test reports....

Knowledge Transfer Plans

Most people in the workforce have spent an unfortunate amount of time fighting with temperamental organizational systems. Workplaces can be inundated with miscommunication, redundancy, scattered communication channels, and departmental isolation. Sometimes a few...

What Makes a Technical Writer?

Technical writers are extremely valuable. They are a triple threat: an engineering technical writer, for example, will be knowledgeable about engineering, writing, and information simplification. What’s more, demand is steady. Technical writing as a field is expected...

How to Create a Quick Reference Guide

What is a Quick Reference Guide? Quick Reference Guides are a form of document or manual that users can easily access for information to complete specific and complex tasks. Something important you should note as well is that quick reference guides are not typically...