Zero Trust, SASE, and Software Documentation

A woman working at her computer desk station browsing the web with two monitors

With the rise and prevalence of technology, cybersecurity has quickly become one of the top fields to be in. Many believe that cybersecurity programs need to broaden their coursework to include additional career pathways, such as project management and technical writing. Thus, software documentation has become incredibly important to the cybersecurity field.

One of the rising cybersecurity design philosophies is the concept of “Zero Trust”. Throughout the pandemic, Zero Trust has been brought to the forefront, as both governments and industries fret over the idea that company resources are moving to the cloud and are accessible anytime and anywhere. The Zero Trust concept may be the key to more states – not just Washington – to quickly implement technical requirements to protect classified information. 

An alternative approach is “Secure Access Service Edge”, or SASE for short. SASE provides guidance for professionals such as defense contractors and freelance workers to design effective security solutions both now and for the future. In contrast, Zero Trust attempts to eliminate risks to the business, continuously maintaining the infrastructure and environment, and aligning the solutions with government and industry standards. 

Despite their differences, both SASE and Zero Trust imply the necessity for software and information security documentation, which can provide guidance for professionals and ensure the integrity of your customer’s data through effective security management practices. The latter notion of ensuring the integrity of data is vital to the Zero Trust model because it implies the level of trust shared between a customer and employee. John Kindervag, who coined the phrase “zero trust”, commonly says that “trust is a vulnerability that can be exploited.” Prior to the model’s implementation, once users had access to the network, they could access and extract all data. Therefore, the Zero Trust concept can be interpreted as verifying – to authenticate, authorize, and encrypt – every access request, in order to see any potential threats to the business. This helps build the trust clients have, thus allowing the SASE model to be implemented, once the cybersecurity professionals know how to solve the security problems currently circulating the work environment. In turn, this commonly acts as the foundation for the security solutions of the future.

Here, software documentation and information security technical writing will become a necessity, as it includes a comprehensive cybersecurity strategy that aligns with the organization’s needs and its cybersecurity goals. This documentation can also reduce the amount of misunderstandings and difficulties that come with understanding cybersecurity technical information, such as manuals, procedures, and breach response plans. Documenting the cybersecurity strategy can also serve to protect the data itself, as it may include the strategy put in place if the network is infiltrated. This is a key part of the Zero Trust model, as it can boost the confidence key stakeholders have in the company if they know that the firm’s trade secrets are heavily protected.

To learn more about cybersecurity technical writing, check out another one of our blog posts here: The Five W’s of a Cybersecurity Technical Writer

Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish. At Essential Data Corporation, the quality of our work is guaranteed. Contact us today to get started. (800) 221-0093 or

Written by Alexa Do


Contact Us