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Two apple branded desktop computers on a light brown desk, representing the value of incident response plans in the digital age

Cyberattacks and data breaches are on the rise, and cybersecurity incident response plans (IRP) are needed more now than ever. In today’s digital landscape it is imperative to have an effective incident response strategy to mitigate the effects of any security threat. However, organizations are still underutilizing Cybersecurity Incident Response Plans (CSIRP) & IRP leaving their data vulnerable for hackers to exploit. Without a fully functional IRP, policies and procedures will be outdated and incident response teams cannot appropriately minimize any potential damage because they lack accurate data. Meanwhile, some businesses simply do not have an IRP in place at all, which is especially bad when it comes to events like the COVID-19 pandemic or workplace violence.

So, in such a technological world, why would a business have inadequate CSIRP & IRP documents? The problem lies within the organization’s ability to maintain business objectives that coincide with the ever-changing demand for cybersecurity. Moreover, hiring the right personnel to enforce those complex security measures is a challenge. Many organizations are adopting the same static approach when it comes to developing CSIR and IRP documents. As a result, they wait until there is an issue to address. However, by then it is too late. IRP documentation needs to be dynamic. When it comes to fighting against cyberattacks, being agile is the key.

So, how can organizations digitally transform IRP into high-quality documents? By stepping into the 21st century with automation technology. Let’s look at the latest automation tools that can make developing CSIRP & IRP easier to survive the next future threat.

What are incident response tools?

Incident response tools are a variety of hardware, software, and cloud services designed to quickly detect, respond, isolate and stop internal and external security threats ranging from malware to phishing, to stolen credentials, to unauthorized access, and more. These tools are suitable for all businesses in every industry. Therefore, companies need to find tools that work well with their needs.

Common Security Incident Response Tools:

  • ManageEngine
  • IBM QRadar
  • SolarWinds
  • Sumo Logic
  • AlienVault
  • LogRhythm
  • Rapid7 InsightlDR
  • Splunk
  • Varonis
  • Dynatrace

What are the benefits of incident response tools?

According to Markets & Markets, The global incident response market size is projected to reach USD 33.76 billion by 2023. There are many comprehensive IR tools security teams can use to assess, measure, and improve solutions, so the benefits will vary. Here is a brief listing of some of the benefits IR tools have to offer:

  • Speed – automatically detect, identify, and resolve security threats, thus streamlining the need to perform tasks usually done by the IT team.
  • Policy & Regulation – compliance with data protection standards such as HIPAA, ISO 27001, and more.
  • Data Collection – relevant and accurate information gathered from user behavior analytics, forensic analysis, and more analytics. Information includes systems logs, endpoints, authentication systems, and other areas of the systems.
  • Collaboration – automated to block threats, alert the relevant security teams, and simplify workflow.
  • Security – monitor and remediation plan to minimize the impact of security incidents on critical systems on-premises and cloud environments. Monitor the infrastructure, endpoints, networks, assets, users, and other components.
  • Artificial Intelligence – machine learning technologies to provide and predict insights on security issues in real-time.

Why is automated incident response documentation important?

Automated incident response documents help to establish policies, procedures, and responsibilities on how to face security threats quickly and efficiently, especially when unexpected events like the COVID-19 pandemic or workplace violence occur. While cybercriminals try to exploit managers and employees as they work from home, with automated incident response in place, businesses can identify, detect, protect, respond to, and recover any potential cyber threats. Employees can learn to immediately identify cyber threats through remote policies. Video conferencing software can help employees across departments communicate and collaborate quickly when a cyberattack strikes. Allowing authorized staff members to automatically be notified to ensure workflows are seamless. Furthermore, once the IT Staff analyzes the recent incident, they can document all transactions to improve future cybersecurity plans.

Digital Transformation of Violence in the Workplace

In the workplace, businesses are using mobile devices and apps to modernize the way to complete an incident report. With the use of a mobile device, users can easily and safely submit information about a dangerous situation. By being familiar with a cell phone, it is easier to use, communicate, store and track information, accessible and more. With traditional and automated technology, a digital transformation in the workplace includes reporting incidents in real-time, access to automated documents, streamlining daily operations, and more.


In today’s digital world, expect the unexpected. While It is impossible to prepare for every threat, having an effective incident response plan combined with the latest automated technology may be the key to getting through the next cyberattack, pandemic, or unknown disruption with ease.

How can EDC help?

With over 20 years of experience, the professional technical writers at EDC can customize a CSIRP & IRP tailored to your business needs or develop a strategy based on the industry-standard frameworks NIST and SANS. At EDC document specialists will modernize CSIRP & IRP Documents with the latest automated documentation features so your business can efficiently and effectively respond to critical incidents of today and tomorrow.

Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish. At Essential Data Corporation, we guarantee the quality of our work. Contact us today to get started. (800) 221-0093 or [email protected]

Written by Kimberly Jones