Four Reasons Why Remote Work is Here to Stay By Quinn Etoll SEO and Social Media Analyst at Essential Data Corporation COVID-19 has forced many businesses with traditional offices to go remote with little warning. As a result of the pandemic, many companies struggled...
Overview: What is API documentation An Application Programming Interface (API) is a set of protocols and tools that software developers use to establish connections between different applications. Upon leveraging an API, developers can facilitate communication and...
Anyone will tell you that when the directions are not clear, then the job never gets done. It does not matter if you are putting together a bed frame or a software system that needs to be connected between three different companies. The fact is, simple or complex,...
In any industry, designing and creating new products requires knowledge of what exactly the product’s purpose and intended capabilities are. Without this knowledge, product developers would only have a vague and easily misinterpreted idea of what the product...
In order to effectively develop a video game, a development team needs a game design document. A game design document is a document that contains the information needed for a game’s creation – such as the features, gameplay mechanics, technical details,...
What is an acceptable use policy? An acceptable use policy is a document that contains rules and policies that someone must agree and follow before joining a network, organization, or something that is similar. Most businesses or institutes for educational purposes...
Business Requirements Document As we all know, we can’t take success for granted. It is never guaranteed and is not always available to everyone. To sustain a great level of success, it would be wise to maintain a business requirements document. What...
Technical writers are extremely valuable. They are a triple threat: an engineering technical writer, for example, will be knowledgeable about engineering, writing, and information simplification. What’s more, demand is steady. Technical writing as a field is expected...
When developing technical documentation, it is vital for a business to keep in mind the relationship between technical writers and subject matter experts (SMEs). This relationship serves an important role for both professions, giving them the specific information and...
In life, we face problems that we cannot solve with just our knowledge alone. It could be putting together a chair, learning how to fix a leak, or even how to learn a new language. Without the help of some outside source, whether it be man or machine, there are...
If you find yourself researching the topic of process documents, then you may be wondering where to start. Stick around and I’ll answer the basics of your questions of who, why, and how of process documents. Let’s begin with “What is a process...
Customer service training should be at the top of any business’s priority when dealing with customers/clients. For instance, did you know that 73% of customers fall in love with a service or brand because of excellent customer service? Similarly, 82% of...
What is technical writing? Technical writing details processes, and can be seen in things like instruction manuals or guides that explain procedures or applications. While it previously mostly included just user manuals, technical writing has now expanded to...