Frequently Asked Questions
1. How much will my project cost?
Once a writer has been selected for your project, we are able to provide you with a general cost estimate. All of our projects are managed by one of Essential Data’s Engagement Managers at no extra cost to the client, which helps ensure that the project meets your cost expectations. As the project progresses, the Engagement Manager can provide estimates of remaining costs.
2. What do I do if I don’t have any of the required information to complete my project?
Our writers are accustomed to dealing with a lack of written information and are experts at developing written documents from external research, interviews with SMEs, site visits, supplier/vendor literature, or software access (in the case of software products), etcetera.
3. I can’t spare very much SME time, can Essential Data still help?
SME time is considered a valuable resource in any technical writing project, and thus it is very important for writers to utilize their time together wisely. Since SMEs can be extremely limited in resources, the writer will supplement gaps in information with external research and then confirm or correct assumptions with SMEs. In order to maximize the effectiveness of meetings, writers prepare their questions in advance and concentrate on information that can’t be obtained in other ways.
4. Why Essential Data Corporation?
Years of experience and a focus on technical writing are two of the most important qualities of a firm in our line of business. Our 40+ years of experience, a nationwide staff of prescreened writers, streamlined process and dedicated engagement managers ensure that your project meets the quality and cost objective that you desire without disrupting your business. Our repeat clients know they can work closely with an engagement manager from one of our 30 local offices for the entire length of a project at no additional cost and the quality of our work is guaranteed. We know what works—and what doesn’t—in projects due to our work with clients in a wide variety of industries, which has also allowed us to gain a thorough understanding of the skills needed to help your project reach its full potential.
5. How quickly can you provide a writer?
Within 24 hours.
6. Is a project too big or too small?
We can accommodate projects as small as one day or as long as several years requiring anywhere from one consultation to a team of consultants.
7. I don’t have time to manage additional project?
We do the heavy lifting so you don’t have to. All projects with Essential Data are managed by one of our Engagement Managers at no extra cost to you, ensuring seamless communication, realistic cost estimates, and maximum project efficiency without compromising quality. Working with Essential Data enables you to rest easy with the knowledge that your documentation is being carefully crafted with the highest level of skill possible. Leave the hard work to our technical writers and Engagement Managers; prepare to be delighted by the result.
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