A cybersecurity analyst looking into software documentation, on the zero trust and SASE model.

The Importance of Software Documentation

With the rise and prevalence of technology, cybersecurity has quickly become one of the top fields to be in. Many believe that cybersecurity programs need to broaden their coursework to include additional career pathways. This can include fields such as project management and cybersecurity technical writing. Thus, software documentation has become incredibly important to the cybersecurity field.

What is the Zero Trust approach?

One of the rising cybersecurity design philosophies is the concept of “Zero Trust”. The COVID-19 pandemic created a need for the Zero Trust model. Governments and industries fret over the idea that company resources are moving to the cloud and are accessible anytime and anywhere. The Zero Trust concept may be the key to more states – not just Washington – to quickly implement technical requirements to protect classified information. 

What is SASE in simple terms? 

An alternative approach is “Secure Access Service Edge”, or SASE for short. SASE provides guidance for professionals such as defense contractors and freelance workers. They can design effective security solutions both now and in the future. In contrast, Zero Trust attempts to eliminate risks to the business. Moreover, it continuously maintains the infrastructure and environment and aligns the solutions with government and industry standards. 

Software Documentation Benefits of Zero Trust and SASE 

Despite their differences, both SASE and Zero Trust imply the necessity for software and information security documentation. This can provide guidance for professionals and ensure the integrity of your customer’s data through effective security management practices. The latter notion of ensuring the integrity of data is vital to the Zero Trust model. It implies the level of trust shared between a customer and employee.

John Kindervag coined the phrase “zero trust”. He often said, “trust is a vulnerability that can be exploited”. Prior to the model’s implementation, once users had access to the network, they could access and extract all data. The Zero Trust concept can be interpreted as verifying – authenticating, authorizing, and encrypting – every access request. Therefore, it can see any potential threats to the business. Cybersecurity professionals can build clients’ trust through the SASE model. In turn, this commonly acts as the foundation for the security solutions of the future.


In conclusion, software documentation and information security technical writing will become a necessity. This is because it includes a comprehensive cybersecurity strategy that aligns with the organization’s needs and its cybersecurity goals. This documentation can also reduce the number of misunderstandings and difficulties that come with understanding cybersecurity technical information. Technical information includes manuals, procedures, and breach response plans. Documenting the cybersecurity strategy can also serve to protect the data itself. The Zero Trust model can boost key stakeholders’ confidence if they know that the firm’s trade secrets are heavily protected.

To learn more about cybersecurity technical writing, check out another one of our blog posts here: The Five W’s of a Cybersecurity Technical Writer

Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish. At Essential Data Corporation, we guarantee the quality of our work. Contact us today to get started. (800) 221-0093 or sales@edc.us

Written by Alexa Do