Our Technical Writing Clients
Client Testimonials
Metropolitan Atlanta Rapid Transit Authority
Metropolitan Atlanta Rapid Transit Authority
“At a time when security is the highest priority, Essential Data provided us with top-notch technical consultants to assist onsite at our HQ command center. From participating in general tactical security (real-time video monitoring and maintenance of surveillance systems) to safeguarding against the threat of cybersecurity attacks on MARTA’s infrastructure, we owe a lot to EDC for helping us maintain an incident-free record and safe experience for customers.”
Trinity Robotics Automation
Trinity Robotics Automation
“On the cutting edge in automated manufacturing systems, we realize everything depends on accurate implementation. And that requires clear, concise steps to follow. When looking for a high caliber technical writer to develop installation manuals for our robotic equipment, we turned to Essential Data. They provided a skilled consultant who was able to understand and simplify complex instructions, so that installers have what they need to successfully complete an install—at any given facility. It takes a special skill to write up processes and procedures for an engineering-type audience, but EDC aced it.”
Unqork, Computer Software Company
Unqork, Computer Software Company
“Our revolutionary ‘no-code’ software has the potential to save developers (and even non-developers) huge amounts of time with its user-friendly, drag-and-drop modules. However, it is only beneficial if they know how to apply it properly. We put a team of EDC technical writers to work with all types of communication channels at their disposal, including user guides, online tutorials, and videos. During this long-term engagement, they worked with our Customer Enablement group to create compelling content across different media and for use by developers across all industries—from finance to insurance, healthcare, government, etc. In the end, they proved that visual help goes a long way in customer support. ”
Verizon Communications, Inc.
Verizon Communications, Inc.
“Our broad business scope of wireless, internet, TV, and phone services required a knowledgeable, flexible team of writers. EDC identified the right combination of consultants to deliver high-quality documentation, befitting of our market leader reputation.”
Roche Sequencing & Life Science
Roche Sequencing & Life Science
“Ours is a highly technical, niche business that demands great attention to detail by writers experienced in the life science/biomedical space, driving much of today’s drug research (e.g. anti-cancer). Essential Data provided a qualified team of consultants with advanced degrees in science, at both the master's and doctoral levels, and well-versed in RNA sequencing. They prepared informational articles on various aspects of the RNA sequencing process to share knowledge and demonstrate our expertise in this area. We appreciate their help to effectively communicate with other researchers via website postings and other Roche-sponsored publications.”
Adobe, Inc.
Adobe, Inc.
“Essential Data Corp consultants wrapped their minds around our software products, capturing how digital content is created, managed, and delivered. We were very pleased with the user-friendly technical documentation they wrote, specifically a JavaScript Scripting Guide for software developers. With this rare expertise to write for a diverse audience of professionals, communicators, businesses, and individuals, we are now EDC fans for our software manual needs.”
Centers for Disease Control and Prevention
Centers for Disease Control and Prevention
“In the middle of COVID, Essential Data consultants developed the training courses we needed to teach CDC managers how to effectively oversee their teams in a remote work environment. The instructional designers walked the talk as we collaborated with them via Zoom to convey requirements and fine-tune the materials. This project also included training modules for basic Microsoft Office Suite applications, which we continue to use as part of our new employee onboarding process.”
The World Bank
The World Bank
“As an innovative global bank, we searched for a savvy technical writing firm that could think outside the box and work collaboratively in service of our worldwide clients—both companies and countries. Essential Data is just that! Although we initially requested software documentation, a team of EDC consultants jumped right in to first create a professionally written request for proposal (RFP) that helped us find a new Human Resource software vendor. As we continue to modernize our operations, we look forward to an ongoing relationship jointly tackling more documentation projects on our to-do list.”
Our Clients
We’re thankful to clients who have stayed with us for their technical writing needs and referred other clients to us over the years.
Through corporate mergers and acquisitions, reorganization, integration, relocation, and expansion, our clients take us with them, and we are happy to follow.
Partial List of Clients
For over 40 years, Essential Data has provided the finest technical writing and documentation expertise in the consulting industry.
Agrotechnology
- Quality Plus Mfg, Inc
- Plenty Unlimited Inc
Biotechnology
- Roche Sequencing & Life Science, Kapa Biosystems
Consumer Goods-Retail
- Big Y Foods
- BMG Music Company
- Cadbury Schweppes
- Campbell Soup
- Charming Shoppes
- Colgate-Palmolive
- Columbia House
- Diageo
- Estee Lauder
- General Mills
- Hills Stores
- Kraft General Foods
- Levi Strauss
- L’Oreal USA
- Mitsui & Co. USA
- Nobody Beats the Wiz
- Pepsi Cola
- Samsonite
- Stop & Shop
- Stride Rite Corporation
- The Limited
- Timex
- Unilever
- Universal Music
Diversified Services
- Christies
- Girl Scouts of America
- Rockefeller Foundation
- YMCA
Education Technology
- Esme Learning Systems
- Persona Learning
Energy
- Clean Energy Systems
- Cyclone Drilling
- Midstream Process Solutions
Financial
- ABN-AMRO
- Alliance Capital
- AMBAC
- Bank of America
- Bank of New York
- Bank of the West
- Barclays Capital
- Bayerische Landesbank
- Bear Stearns
- California Federal
- CIBC World Markets
- Charles Schwab
- Citigroup
- Commerzbank
- Credit Suisse/First Boston
- Depository Trust & Clearing
- Deutsche Bank
- Dow Jones
- Envestnet
- Federal Reserve Bank of NY
- Federal Reserve Bank of SF
- Fidelity
- First Chicago NBD
- Fleet Boston
- G.E. Capital Mortgage
- GMAC
- Goldman, Sachs & Co.
- Government Securities
- Greentree Vendors Services
- Gilder Gagnon Howe & Co. HSBC.com
- HSBC.com
- JP Morgan Chase & Co.
- Lazard Freres & Co.
- MarketAxess
- Merrill Lynch
- Mizuho Trust
- Morgan Stanley
- Nasdaq
- NP, Inc
- NYCE
- NYMEX
- Prudential
- Schroders
- SIAC
- Societe Generale
- Sovereign Bank
- Technology Credit Union (TechCU)
- UBS Warburg
- US Trust
- Wachovia
- Wells Fargo
- Wit Soundview Capital
- World Bank
Healthcare-Pharmaceutical
- Bayer Diagnostics
- Becton Dickinson
- Blue Cross Blue Shield
- Branson Ultrasonics
- Bristol-Myers Squibb
- Center for Disease Control & Prevention (CDC)
- Community Health Network of Connecticut (CHNCT)
- Dicom Director
- Forest Laboratories
- Fuji Medical Systems
- HealthMagic
- Healthnet
- Johnson & Johnson
- Lorad
- Medco Health Solutions
- Medtronics
- Merck Pharmaceutical
- Mt. Sinai Hospital
- Novartis
- Pfizer Pharmaceutical
- Purdue Pharma
- Schering Plough
- Wyeth
- Zoetis
Insurance
- Aetna/US Health
- AIG
- AXA Financial Equitable
- Chubb & Sons, Inc.
- CIGNA
- Commercial Union
- Educators Mutual
- Fireman’s Fund
- Guardian Life
- The Hartford
- Marsh
- Metropolitan Life
- NAC Reinsurance
- Odyssey Re
- Protective Life
- Risk Enterprise
- TIAA/CREF
- Transamerica
- Transatlantic Re
- Zurich Reinsurance
Manufacturing
- ABB
- Armstrong World
- Bowater
- Canon U.S.A.
- Custom Glass Solutions
- Crown Cork & Seal
- EDAC
- Davidson Technologies
- Degussa
- Elemica
- Exxon
- Fort James Company
- General Atomics
- General Electric
- Gerald Metals
- Ingersoll-Rand
- InstaKey
- Kelly-Moore Paints
- Lockheed Martin
- Millenium Chemical
- Minolta
- Motiv Power Systems, Inc.
- Motorola Inc.
- Oki Data
- Perkin Elmer
- Pitney Bowes
- POWR2
- Rudco
- Toyota Research Institute
- Trinity Robotics Automation
- UTX (now Raytheon Tech)
Media-Publishing
- AOL Time Warner
- Associated Press
- HBO
- Interworld
- Ivillage
- Matthew Bender and Co Inc.
- NBC
- Prentice-Hall
- Reader’s Digest
- StarMedia Network
- Thomson Financial
- Viacom
Professional Services
- ADP
- Accenture
- American Express
- Chadbourne & Park
- Ernst & Young
- IMS America
- KPMG Peat Marwick
- Monster.com
- PricewaterhouseCoopers
- Reuters
- Young & Rubicam
Real Estate-Construction
- Hovnanian Enterprises
- Insignia
- Lehigh Portland Cement
- New Plan Realty Trust
Technology
- Accrue Software
- Acxiom
- Agile Software
- BluLogix
- Cerus
- Chubb Computer
- Coherent
- Computer Sciences
- DataWisp
- Dionex
- Digital Impact
- Ditech Communications
- Extreme Networks
- FTI
- FlatIron
- FlexiInternational
- Hyperion
- iLogistics
- IBM
- Information Builders
- Looking Glass Solutions
- Lotus Development
- NECI
- Novellus Systems
- Open Link
- Openwave Systems
- Oracle
- Peregrine Systems
- Priceline.com
- Quantum
- Red Point Software
- Serena Software
- Silicon Graphics
- Sterling Software
- Studio 41B
- Sybase
- Systron Donner
- TruConnect
- Ulticom
- Unqork
Transportation
- AMI Leasing
- Cal State Auto Association
- MARTA
- MFS Transportation
- Port of San Francisco
Utilities/Telecom
- Cablevision
- Covad Communications
- Keyspan
- MetroMedia Fiber
- Verizon
How can EDC improve your bottom line? Contact us to find out.
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