“Our revolutionary ‘no-code’ software has the potential to save developers (and even non-developers) huge amounts of time with its user-friendly, drag-and-drop modules. However, it is only beneficial if they know how to apply it properly. We put a team of EDC technical writers to work with all types of communication channels at their disposal, including user guides, online tutorials, and videos. During this long-term engagement, they worked with our Customer Enablement group to create compelling content across different media and for use by developers across all industries—from finance to insurance, healthcare, government, etc. In the end, they proved that visual help goes a long way in customer support. ”
