Technical writers and technical documentation are key to success. Here are five incredible ways that technical writers can streamline your business:
Here are 5 Powerful Ways Technical Writers Can Streamline Your Business
1. Knowledge Transfer
As time passes and your company grows, there will be a natural turnover of employees. When this occurs, there is a huge danger of losing the valuable knowledge and experience acquired by your employees. However, there is an antidote: system and technical documentation. Technical writers prevent information and skill loss within your company by creating documentation such as Standard Operating Procedures and work instructions. Preserving this knowledge will help maintain a high level of efficiency, understanding, and output among all employees over time.
2. Standardization of Employee Training
When a new employee joins a company, the first step is training. The quicker an employee understands your company and their work within it, the better, which is where technical writers arrive. Proper technical documentation standardizes the knowledge given to new employees, reducing confusion and eliminating the possibility of conflicting information. Having standardized training documentation can also benefit employees as their careers progress, providing a foundation of knowledge to return to at any point. Streamlining the training phase through technical documentation also frees up the time, effort, and resources of higher-level employees.
3. Setting the Standard
The most successful businesses share a handful of traits, two of the most important of which are unity and organization. An organized and unified company runs like a well-oiled machine, rather than a box of rusted parts. The documentation that technical writers provide lays the foundation for a successful business by setting the standard for organized, detail-oriented, and high-quality work. Technical documentation that outlines operation and maintenance procedures creates knowledge and company unity, helping your employees do their very best.
4. Crystal Clear Communication
Just as curiosity kills the cat, a lack of clear communication can kill a company. Successful businesses are built upon communication with employees, clients, investors, and consumers. Technical documentation services provided by technical writers can set your business up for success with crystal clear product and user manuals, functional specifications, compliance verification, etc. Having proper technical documentation is the way to put your company’s best foot forward when communicating with key contacts and clients.
5. Savings, Savings, Savings
Investing in a technical writer may seem like an unnecessary expense, but doing so will pay dividends in the long run. Clear operating procedures and other technical documentation can save all employees, but especially upper-level executives, time, money, and frustration. Unlike a conversation, technical documentation doesn’t disappear. Having proper documentation saves employees time, frustration, and money that is wasted when they have to clarify and answer easily solvable questions and problems. Savings are everything, and thus technical writers are an investment well worth making.
Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish.
Written by Brooke Dodrill