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How to Document Business Processes

When learning how to document business processes, it is easy to be overwhelmed by information. Here, we distill it all into a few key points to get you started. What Is Business Process Documentation? Business process documentation is the connective tissue of your...
Technical Writers: Everything You Need to Know

Technical Writers: Everything You Need to Know

What is Technical Writing? Technical writing is the simplification of complex information into digestible media. Technical writers explain products, processes, services, research, policy, and more to reach specific target audiences. Their work ultimately helps...

Knowledge Transfer Plans

Most people in the workforce have spent an unfortunate amount of time fighting with temperamental organizational systems. Workplaces can be inundated with miscommunication, redundancy, scattered communication channels, and departmental isolation. Sometimes a few...
8 Vital Components of a Business Requirements Document

8 Vital Components of a Business Requirements Document

What Is a Business Requirements Document? A business requirements document (BRD) is a way of defining and explaining the goals of your business project to managers, investors, sponsors, stakeholders, and team members. It should demonstrate that your project is...

How To Assemble Audit Documentation 

Audits, and thus audit documentation, are a normal part of business. Yet, in recent years, business engagement teams have been fumbling the ball. Every type of audit — financial audits, regulatory compliance audits, internal audits, etc. — has its own...
How To Write and Implement a Disaster Recovery Plan

How To Write and Implement a Disaster Recovery Plan

A Disaster Recovery Plan is exactly what the name might suggest. It is a type of documentation for organizations that contains detailed instructions on how to respond to unplanned events. These events could include something like a natural disaster, power outages, or...