Cybersecurity is an area of importance for any business. A recent study by EMBROKER concluded that in today’s digital age 66% of businesses have experienced a cyber attack. One important aspect of cybersecurity is taking care of the related documentation. Being such an important subject matter, it would make sense for you to have a trained documentation writer for these cybersecurity documentation needs. However, more often than not, your cybersecurity experts are solely experts on cybersecurity and not necessarily documentation. Because of this, hiring an outside technical writer can be more beneficial for you. Cybersecurity technical writers come with expertise on the subject matter. Technical writers have an arsenal of documentation skills that allow for concise writing. They are especially skilled in filtering, gathering, organizing, and communicating the necessary information in a coherent manner.
Types of Cybersecurity Documentation
The main benefit of cybersecurity is that it protects your company’s IT network, as well as any products that require cybersecurity, from any potential threats. A well-crafted cybersecurity system uses numerous important documents. This is why a documentation writer is an essential part of setting up a cybersecurity plan. With a trained documentation writer, you can reap the benefits of a well-designed cybersecurity system. By covering all of these bases you can address all of the vital areas of cybersecurity documentation there is for your company. This cybersecurity documentation can include:
Information Security Policy:
This documentation is the essential piece of your cybersecurity system. It outlines how the system will work and who will manage the system. This is done through a list of all the daily tasks for maintaining your cybersecurity system. And the overall shifting goals of your cybersecurity system as your company grows or adjusts your business processes. By integrating all this data together, you can ensure an easy-to-understand cybersecurity policy that allows for an urgent and uniform response to any cybersecurity threats.
These plans are for when there is a massive disruption to your IT network, whether from a natural disaster or a malicious attack. Having a disaster recovery plan in place allows you to respond swiftly to a shutdown of your IT infrastructure. Business continuity plans address any other disruptions to your business in the case of IT failure. The main benefits of these plans are that they offer preventative measures to potential IT issues; as well as plan out for if they do happen. This allows for the preservation of any important data, and what steps to take to restore functionality to your IT network.
These plans address cybersecurity threats such as ransomware attacks, or phishing scams. By having this documentation, you can have a guide for what to do in case of these attacks. Theoretically, your employees would utilize the guidelines of your incident response plan if they were caught in a cyberattack. This documentation can also be automated and alert users in the case of a cybersecurity attack. For example, an email suspected of phishing would alert the user; this also includes more sophisticated attacks. While these plans mainly act as a reference, they can also include training exercises or documents that reinforce employee knowledge of cybersecurity. Having this documentation allows you to quickly identify and respond to cyber threats.
Along with these three pieces of vital documentation, a well-designed cybersecurity plan makes use of even more. Risk management documentation would help identify and evaluate the potential cybersecurity risks. This allows for more precision in your cybersecurity system by providing data on what to look out for. Change management policy is another important piece of cybersecurity documentation. This policy would cover any changes to a cybersecurity system. Other documentation would include those that fall under business continuity plans or incident response plans. These would include data backup policies that cover the procedures and guidelines in the case of data corruption, loss, and recovery. Another would be security awareness training, which would be training documentation for employees to recognize new cyber threats out there. These different types of documentation are why it is important for your documentation writer to be both a strong writer and a cybersecurity expert.
Technical Writers and Cybersecurity Documentation
As you read in the previous section, there are numerous pieces of documentation needed for your cybersecurity plan. The documentation is needed to address different areas and must integrate your business goals and resources to properly function. Integrating all this data successfully is important as it guarantees that your cybersecurity system is performing without impeding any other aspect of your business. This is why your documentation writer needs to be both a strong writer and a cybersecurity expert. Because of this, technical writers are the perfect experts for this situation.
Numerous different people use cybersecurity documents whether they are disaster recovery plans or information security policies. So, for your documentation to be most effective would be for a technical writer to break down any complex language into concise writing. The urgent situations caused by a cyberattack highlight the need for clear writing in your cybersecurity documentation. That is why clearly written documentation is important. Your employees can perform calmly in a high-stress situation when having clear cybersecurity documentation for reference. Clear and concise documentation allows for smoother and quicker responses, as well as clear instructions on how to maintain a cybersecurity system.
To create these documents, Essential Data’s technical writers would work closely with your business to address all of your documentation needs. Our technical writers would ask questions such as what operating systems your company uses if any products require cybersecurity measures, or what the regulatory requirements you need to adhere to. By asking these questions the technical writer can determine what security goals you need to meet. So, hiring one of Essential Data’s technical writers can solve all of your cybersecurity documentation needs, while you focus on addressing your existing business needs.
Cybersecurity documentation is a necessary requirement for the best cybersecurity system. By having this documentation you can implement and maintain a cybersecurity system for your company’s networks and software products. You would also have different policies in place to address any kind of cybersecurity threat. The best way to go about obtaining this documentation is through a trained technical writer. Technical writers can handle any documentation you need. And when it comes to a complex subject like cybersecurity, technical writers can provide the expertise needed to solve a problem, while also communicating all the essential information to any of your employees.
How EDC Can Help
Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish. At Essential Data Corporation, we guarantee the quality of our work. Contact us today to get started. (800) 221-0093 or firstname.lastname@example.org
Written by Stanley Chu