Instruction Manuals are technical documentation that help users install, set up, operate, and troubleshoot a product. Also known as user guides, owner manuals, or operation manuals, instruction manuals help guide the user from the beginning. From installation and assembly, to proper usage and operation, to troubleshooting issues that might arise, instruction manuals give users comprehensive directions without needing to call customer service.
Types of Instruction Manuals
There are two primary types of instruction manuals: user manuals and operations manuals.
User Manuals
User manuals are geared towards consumers and are written so that a user of any experience can set up and operate the product. These manuals will include directions for installation, assembly, and set up, as well as how to operate the product. Many user manuals also offer solutions for common product issues.
Operations Manuals
Operations manuals are geared towards employees and organizations, showing how to operate a product properly and with ease. They function similarly to user manuals but are geared towards a more specific audience and can include more technical language as the audience will likely have some level of industry knowledge.
Benefits of Instruction Manuals
Well-written user manuals secure a wide variety of benefits, including…
- Provides a step-by-step installation and setup guide, reducing customer confusion and frustration
- Provides a guide for correct and full usage of the product, creating brand loyalty
- Gives employees a guide for proper and efficient usage of the product, allowing for less time and resources spent on training
- Lays out solutions for common issues and concerns that might arise during product usage, reducing strain on technical support
- Provides a clear guide for user interactions from start up through operation, creating greater customer satisfaction and promoting customer loyalty
- Concise and organized documentation keeps all necessary information in one place, developing higher end-user satisfaction levels and leading to return customers
Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish. At Essential Data Corporation, the quality of our work is guaranteed. Contact us today to get started. (800) 221-0093 or sales@edc.us
Written by Gwen Nicastro