User Guide Writing Services

What Is a User Guide? What are User Guide Writing Services?

User guides are pieces of documentation that help end users use your product successfully. Our user guide writing services ensure that your document is created to industry standards: with the consumer in mind, accessible terminology, and clear diagrams. The manual world is complicated by overlapping terminology—a user guide is synonymous with a user manual, which may also refer to an instruction manual. Meanwhile, they should not be confused with service manuals, which are longer and best used by people with technical backgrounds who perform maintenance on their products.

Benefits of User Guide Writing Services

User manuals are framed as a useful tool for consumers, but ultimately, they are a tool for businesses. In order to unlock the incredible benefits of user guides listed below, it is important to work with a technical writer. Leveraging a unique skillset and exemplary communication skills, user guide writing services…

• Ensure customer satisfaction and establish your business as a reputable service or product provider
• Build customer-company trust, leading to return customers
• Provide developers and consumers with a set of instructions for any future troubleshooting
• Reduce strain and spending on technical support
• Improve safety and reduce liability via clear and comprehensive instructions and safety warnings

The quality of a user guide is arguably more important than the quality of the product–if customers aren’t able to properly use your product, they will become frustrated, even if the product itself if great. The inverse is also true: a decent product that is well-explained and easy to use is sure to gain great traction and return customers. To ensure that success, businesses should consult a technical writer. Writing a user guide with the help of a technical writer is essential to achieving the balance between simple, understandable content and providing the user with enough information to use your product successfully.

What User Guide Writing Services Does EDC Offer?

Today, user guides are everywhere— almost any product will provide you with one— but their specific type and function may differ. EDC can deliver them across industries and formats. As an introduction to EDC’s services, below are some common types that EDC works with:

Quick start guides: Sometimes referred to as a quick reference guide, a quick start guide is a short, picture-heavy introduction to the basic functions of a product.

Instruction Manuals: Instruction manuals provide step-by-step directions for using a product. These guides are of moderate length and may include information on setup, use, maintenance, troubleshooting, and product specs.

Assembly Instruction Guides: Assembly instruction guides, predictably, contain assembly instructions. Similarly to quick start guides, they rely heavily on diagrams, but unlike quick start guides, they may be longer than a page or two.

How EDC Can Help