User Guide Writing Services | EDC Technical Writing
Grow your customer base—without more support—with tailored user guide writing services
Enable your business to acquire more customers without receiving more support calls or increasing customer success headcount.
When you have centralized, easily translatable, and platform-agnostic documentation, you can efficiently support a growing customer base across different languages and markets.
That’s where EDC can help. We offer the best user guide services on the market. We’ve lived and breathed documentation for 40 years, writing instructional content for countless products across standard, highly regulated, and technical industries.
When your organization needs a user guide vs. user manual
User guides and user manuals are two terms that are often interchanged—and in many cases, the difference isn’t important as long as everyone is clear on the intent.
However, as a user guide and user manual writing company (among other documentation types), we believe it’s our duty to clarify the minor distinctions between the two terms.
User guides are typically task oriented and designed to help users complete a specific task or achieve a particular goal. User manuals are more comprehensive, covering all relevant details of a product for the user, including specifications, features, troubleshooting, and so on.
Whether you need a guide or manual, our technical writers will help you create a polished piece of documentation that users will find easy to navigate and follow.
Get actionable user guides and manuals
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User guide and manual examples
Here are a few example types of user guides and manuals our technical writing team can create for you across varying industries.
Details precise operational limits, preventative maintenance schedules, and key emergency procedures for industrial machinery.
Provides healthcare providers with full technical data, dosage, side effects, and patient safety warnings for the specific drug product.
Automotive: Vehicle Owner’s Manual
Get the most from your user guides and manuals
EDC is more than just a user guide writing company—our technical writers produce a wide range of documentation. Whatever the specific manual, plan, or procedure, we take a tried-and-true approach to ensure the documentation achieves your organizational goals.
Scalable customer growth
Grow your customer base without proportionally increasing your customer success and support staff.
Reduced customer support costs
Empower customers to self-serve and resolve common issues without contacting your support team.
Accelerated customer onboarding
Create clear, accessible user guides that speed up customer’s time to value—the time it takes for a new user to realize the promised or expected benefits of their purchase.
Minimized liability risk
Enhanced customer retention
Provide a seamless learning experience to build customer confidence in your company’s professionalism and reliability, a major factor in customer retention.
Why EDC for custom user manual creation services?
Whether you need a user manual writer for a brief project or a team of consultants to produce a complete line of documentation, the quality of our writers and our work has been unmatched for nearly 40 years.
Plus, you work closely with an engagement manager from one of our 30 local offices for the entire length of your project at no additional cost to ensure complete satisfaction.
Articles related to user guides and instructions
If you’d like to learn more about user guides, instructional documentation, and what else our technical writers can do for you, check out some of our related content below.
Cost-Effective Project Outcome
With 40 years of experience focused solely on technical writing and countless successful projects, we have the knowledge base and reach to staff every project with the right resources to produce high-quality documentation in the least number of hours. This means you get the best quality documents at the lowest cost.
Core Value Proposition: Industry Expertise That Speaks Your Language
We pair experienced technical writers with your industry, whether it’s healthcare, software, manufacturing, or aerospace. Our writers quickly understand your business and create clear documentation that resonates with your audience (internal or external) and meets regulatory demands.
End-to-End Documentation Services
We provide tailored documentation for every stage of the product or operational lifecycle, from quick-start guides to complete policy and procedure overhauls. Whether the audience is your employees, customers, or a regulatory entity, our writers have solutions. We’re comfortable working with content in various forms, from ideas in a
Tech Savvy Writers Cutting Edge Tools
Our writers are fluent in the tools your team uses and can help streamline your documentation workflow using industry-leading platforms. If you don’t have a preferred writing software or content management system, our writers can advise on the best software to match your objectives.
Scalable, On Demand Talent
Need one technical writer or a full documentation team? We provide fast, flexible resourcing to support product launches, audits, or compliance projects with speed and precision. You’ll have a dedicated Engagement Manager as your single point of contact for any project needs. We can provide additional writers, illustrators, and instructional designers as required.
Process-Driven. Quality Assured.
Every document we produce follows a proven methodology that ensures accuracy, clarity, and alignment with your business goals. Built-in quality control guarantees error-free, audit-ready content every time.