In life, we face problems that we cannot solve with just our knowledge alone. It could be putting together a chair, learning how to fix a leak, or even how to learn a new language. Without the help of some outside source, whether it be man or machine, there are...
If you find yourself researching the topic of process documents, then you may be wondering where to start. Stick around and I’ll answer the basics of the who, why, and how of process documents. Let’s begin with “What is a process document?”...
Customer service training should be at the top of any business’s priority when dealing with customers/clients. For instance, did you know that 73% of customers fall in love with a service or brand because of excellent customer service? Similarly, 82% of...
Technical writing details processes and is often most recognized in instruction manuals or guides that explain procedures or applications. However, technical writing has now expanded to include any format that communicates technical information. It can also include...
Cybersecurity is a realm of technology that is ever-expanding, ever-changing, and always searching for new ways to protect the systems and information of computers everywhere. Many people are working behind the screens to keep you and others safe, whether that...
