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What is a Cryptocurrency White Paper?

Before explaining what a cryptocurrency white paper is, it is important to clarify what a white paper is in general. Specifically, a white paper is a detailed report designed to educate readers about a topic or issue. It acts as a guide, providing simplified technical...

Knowledge Transfer Plans

Most people in the workforce have spent an unfortunate amount of time fighting with temperamental organizational systems. Workplaces can be inundated with miscommunication, redundancy, scattered communication channels, and departmental isolation. Sometimes a few...
What is API Documentation? Six Powerful Benefits, Explained

What is API Documentation? Six Powerful Benefits, Explained

What is API Documentation? An Application Programming Interface (API) is a set of protocols and tools software developers use to establish connections between different applications. Upon leveraging an API, developers can facilitate communication and data exchange in...
How to Write a Technical Requirements Document (TRD)

How to Write a Technical Requirements Document (TRD)

When directions aren’t clear, either the job is done wrong or not done at all. That’s true in every profession, including software product development. Everyone from developers to product managers must be on the same page to ensure a product is not only built...

What to Know About Product Requirements Documents

In any industry, designing and creating new products requires knowledge of what exactly the product’s purpose and intended capabilities are. Without this knowledge, product developers would only have a vague and easily misinterpreted idea of what the product...

What is a Game Design Document?

A game design document (GDD) is the backbone of video game design. It’s a comprehensive plan that outlines every aspect of a game, from its mechanics to the story, features, and technical requirements. For anyone involved in game development, from designers and...
What is an Acceptable Use Policy?

What is an Acceptable Use Policy?

What is an Acceptable Use Policy? An acceptable use policy is a document that contains rules and policies that someone must agree to and follow before joining a network, organization, or something similar. Most businesses or institutes for educational purposes require...
What Makes a Technical Writer?

What Makes a Technical Writer?

Technical writers are extremely valuable. They are a triple threat: an engineering technical writer, for example, will be knowledgeable about engineering, writing, and information simplification. What’s more, demand is steady. Technical writing as a field is expected...
Subject Matter Experts and Technical Writers

Subject Matter Experts and Technical Writers

When developing technical documentation, it is vital for a business to keep in mind the relationship between technical writers and subject matter experts (SMEs). This relationship serves an important role for both professions, giving them the specific information and...
The Art of the Quick Reference Guide

The Art of the Quick Reference Guide

  In life, we face problems that we cannot solve with just our knowledge alone. It could be putting together a chair, learning how to fix a leak, or even how to learn a new language. Without the help of some outside source, whether it be man or machine, there are...
What is a Process Document?

What is a Process Document?

If you find yourself researching the topic of process documents, then you may be wondering where to start. Stick around and I’ll answer the basics of the who, why, and how of process documents. Let’s begin with “What is a process document?”...
What is a customer service training manual?

What is a customer service training manual?

Customer service training should be at the top of any business’s priority when dealing with customers/clients. For instance, did you know that 73% of customers fall in love with a service or brand because of excellent customer service? Similarly, 82% of...