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What Are Operation and Maintenance Manuals?
What are Operation and Maintenance Manuals? Operation and Maintenance Manuals (also known as an Operations and Maintenance Manual or O&M Manual) are a comprehensive document that details information about an industrial plant and individual pieces of maintenance...
What To Know About A Security Procedure
What is a Security Procedure? A security procedure consists of a series of documented steps and practices used to ensure safe day-to-day operations in any organization. These organizational security procedures work alongside security policies, standards, and...
Employee Training Manuals & Their Benefits
Whether you are just entering the workforce or are a seasoned veteran, chances are high that you will read a few employee training manuals in the coming years. If you are a new employee entering a company or are preparing to train a new employee, having a good...
The Benefits of Hiring a Technical Writer
What is Technical Writing? Technical writing is a form of communicating that takes technology-focused information and makes it more easily digestible for readers who may not have as much background in complex technological processes. A technical writer likely has had...
What is Documentation? Importance, Types, and Documentation Services
What is documentation? Some might say it’s just a collection of words on paper that satisfy a legal mandate. But a technical writer—a professional who knows firsthand the impact documentation can have on employees, customers, and even organizational goals—will tell...
What is Effective Software Documentation?
Effective software documentation is the best way to get your computer applications working quickly without any issues. Simply put, software documentation is information that helps describe your product to those who use your manuals and support capabilities. These are...
Customer Service Training Manuals
Why Customer Service Training Manuals are Essential Customers are more likely to return if they receive excellent customer service. Customer service training manuals are the documents that provide the guidelines for this. For this reason, every company needs this...How to Write A Restaurant Operations Manual
An essential tool for any restaurant owner looking to develop a successful business is the crafting of a restaurant operations manual. In addition, the instructed process helps exceed and maintain operating procedures. A restaurant manual includes procedures that you...
How to Write a Business Requirements Document (BRD)
If you ever find yourself asking why you’re working on a project, why you’re building a new product, or why you’re trying to improve a solution, chances are your team hasn’t written a business requirements document. This document makes the purpose of a project crystal...How To Assemble Audit Documentation
Audits, and thus audit documentation, are a normal part of business. Yet, in recent years, business engagement teams have been fumbling the ball. Every type of audit — financial audits, regulatory compliance audits, internal audits, etc. — has its own...