Product Manual Writing Services | EDC Technical Writing
Improve customers’ experience with your product
Whether you’re selling a microwave or a commercial cargo lift, your customers must be able to easily understand how to set up and use your product. This provides faster time to value and a better customer experience.
EDC’s professional product manual writing services ensure your customers quickly get up to speed with your product, so they experience minimal frustration and don’t tie up your support lines.
Give everyday customers an everyday experience
For consumer devices aimed at everyday consumers, it’s key that documentation be as simple as possible, while still covering all the essential aspects of your product. This way, customers can access the product’s full value but get started with its most essential uses quickly.
Finding the right balance of length, complexity, and topic coverage requires experienced product and user manual writing. Our technical writers have that in spades, having created numerous product manuals—from home appliances to smartphones to software.
Support technicians in resolving technical issues
For software or industrial products like the commercial lift, product manuals take a different approach. In considering a more technical audience, such documentation must dig deeper into specifications, advanced troubleshooting, and maintenance details to ensure your product operates as intended.
EDC’s technical writers are skilled at tailoring documentation to different audiences, including technical ones. For example, our service manual and API documentation writing aids technicians, developers, and other knowledgeable personnel in resolving technical issues for a variety of physical and digital products.
Get actionable manufacturing machine documentation
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Get the most from your product manuals
Hire a technical writer from EDC to create an actionable, audience-tailored product manual. Examples include manuals for home appliances,
smart hubs, POS systems, wind turbines, CNC machines, and other products created for consumer and commercial purposes.
But we’re more than just a product manual writing company—our experienced technical writers produce a broad array of documentation
that provides tangible benefits for clients across many industries.
Increased customer satisfaction
Ensure customers can get your product set up and in use ASAP, so they can have a positive first impression and be happy with their purchase.
Reduced buyer’s remorse
Avoid the dreaded “I wish I didn’t buy this” line of thought stemming from overcomplicated directions and user frustration.
Lowered support and service costs
Create a comprehensive, easy-to-grasp product manual that answers common questions customers may have, so you deal with fewer support and service calls.
Inform customers of appropriate safety warnings, disclaimers, and procedures, so they can use your product safely and you can limit your liability.
Increased sales
Provide high-quality product documentation that will increase the perceived value of your product for prospective customers when
considering their purchase options.
Why EDC for product manual services?
Whether you need a product manual writer for a brief project or a team of consultants to produce a complete line of documentation, the quality of our writers and our work has been unmatched for nearly 40 years.
Plus, you work closely with an engagement manager from one of our 30 local offices for the entire length of your project at no additional cost to ensure complete satisfaction.
Articles related to product manuals
If you’d like to learn more about product manual creation and what else our technical writers can do for you, check out some of our related content below.
Cost-Effective Project Outcome
With 40 years of experience focused solely on technical writing and countless successful projects, we have the knowledge base and reach to staff every project with the right resources to produce high-quality documentation in the least number of hours. This means you get the best quality documents at the lowest cost.
Core Value Proposition: Industry Expertise That Speaks Your Language
We pair experienced technical writers with your industry, whether it’s healthcare, software, manufacturing, or aerospace. Our writers quickly understand your business and create clear documentation that resonates with your audience (internal or external) and meets regulatory demands.
End-to-End Documentation Services
We provide tailored documentation for every stage of the product or operational lifecycle, from quick-start guides to complete policy and procedure overhauls. Whether the audience is your employees, customers, or a regulatory entity, our writers have solutions. We’re comfortable working with content in various forms, from ideas in a
Tech Savvy Writers Cutting Edge Tools
Our writers are fluent in the tools your team uses and can help streamline your documentation workflow using industry-leading platforms. If you don’t have a preferred writing software or content management system, our writers can advise on the best software to match your objectives.
Scalable, On Demand Talent
Need one technical writer or a full documentation team? We provide fast, flexible resourcing to support product launches, audits, or compliance projects with speed and precision. You’ll have a dedicated Engagement Manager as your single point of contact for any project needs. We can provide additional writers, illustrators, and instructional designers as required.
Process-Driven. Quality Assured.
Every document we produce follows a proven methodology that ensures accuracy, clarity, and alignment with your business goals. Built-in quality control guarantees error-free, audit-ready content every time.