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A sign that reads "Not today COVID-19" with a bold font, demonstrating the importance of technical writing.

Amid the COVID-19 pandemic, many companies are furloughing employees, cutting hours, scaling back, and even closing their doors for good. Essential Data Corporation, however, is growing to meet increasing demand for its services. With many companies going virtual, there is a greater need for experienced technical writers to produce high-quality, updated policy and procedure manuals, user guides, and Disaster Recovery and Business Continuity Planning. EDC’s highly skilled team of technical writers does this better than anyone else.

How the Pandemic Has Impacted the Work Force

The COVID-19 pandemic has had a profound impact on the global workforce, causing significant changes in how people work and reshaping various aspects of employment. Some of the key impacts include:

Heart-shaped object held by person with stethoscope, demonstrating the importance of technical writing.

1. Remote Work and Telecommuting: To curb the spread of the virus, many organizations implemented work-from-home policies. Remote work has become the norm for millions of employees worldwide. This shift led to increased reliance on digital communication tools and virtual collaboration platforms.

2. Job Losses and Unemployment: Some industries, such as travel, hospitality, and entertainment, were hit hard by lockdowns and restrictions, leading to significant job losses and furloughs. Workers in these sectors faced uncertainty and financial challenges.

3. Upskilling and Reskilling: The pandemic accelerated the need for digital skills and automation. Many employees sought opportunities to upskill or reskill to remain relevant in the changing job market.

4. Mental Health and Well-being: The pandemic took a toll on mental health, with increased stress, anxiety, and burnout. Employers had to focus on supporting the well-being of their workforce.

5. Work-Life Balance and Flexibility: Remote work brought about a reevaluation of work-life balance and the need for flexible work arrangements. Some workers found it challenging to draw clear boundaries between work and personal life.

6. Health and Safety Measures: In workplaces that require physical presence, employers implemented new health and safety protocols to protect employees. This included social distancing, mask mandates, increased sanitization, and remote work rotations.

7. Digital Transformation: Businesses and organizations had to accelerate their digital transformation efforts to adapt to the new normal. This led to increased adoption of technology and digital tools to enhance productivity and customer engagement.

8. Shift in Industry Demand: Some industries experienced a surge in demand during the pandemic, such as e-commerce, healthcare, and technology. This led to a shift in labor demand and workforce requirements.

9. Changes in Hiring and Onboarding: Hiring processes underwent changes, with more virtual interviews and remote onboarding procedures becoming common.

10. Impact on Women and Caregivers: Women and caregivers, in particular, faced unique challenges during the pandemic due to increased responsibilities for childcare and remote learning, which affected their ability to participate fully in the workforce.

11. Workplace Culture and Communication: Remote work challenged traditional workplace cultures, leading to a need for new communication strategies and ways to maintain team cohesion and employee engagement.

The pandemic forced both individuals and organizations to adapt rapidly to unprecedented circumstances. While some changes may be temporary, others are likely to have lasting effects on the workforce, shaping the future of work in ways that were unimaginable before the pandemic.

How EDC is Growing

EDC knows the value of meeting and exceeding expectations for its clients. EDC has been producing high-quality technical writing services for its over 300 clients since 1987. When disaster strikes (and even when it doesn’t), EDC is here to provide updated, expanded, and ever more relevant documentation specific to your company’s needs.

Accordingly, amidst the pandemic, EDC’s services are more important than ever. In response to growing demand in our ever-changing world, EDC is bolstering its existing staff to better serve its clients.

Here’s how we’re doing it:

Expanding Its Recruiter Staff

EDC is reinforcing its recruiter staff. Our recruiters find the best talent anywhere in the country.  Because we maintain 30 satellite offices nationwide, we aren’t limited by geography and neither are our clients.

Consequently, EDC will continue to hire technical writing candidates who best serve the needs of our clients, new and old.

Hiring More Engagement Managers

Our recruiters are hiring talented Engagement Managers. Our Engagement Managers advocate for our clients as experienced technical writers, training developers, and business analysts to determine the perfect strategy to address your documentation needs. We even offer free consultations!

Engagement Managers will carefully work with you and your company to pin down the right services for you. No company is the same, thus we treat each client individually. Our Engagement Managers are here to help you the best and smartest decision for our clients.

Developing Even More Technical Writers

Our recruiters continue to find some of the best technical writer talent in the industry to keep up with the growing demand for our services. In an ever-changing workforce growing more digital by the day, it is important to find the best and most adaptable technical writing professionals in the industry.

The Essential Data Corporation technical writing team leads the nation in expertise, experience, and quality. After decades of time-tested techniques, EDC’s Engagement Managers will develop the perfect solution for you, whether that be a group of technical writers to handle a large-scale documentation project, or one technical writer to handle a briefer program. Furthermore, our technical writing services are cost effective and high quality.

Our technical writing team can update policies and procedures to adapt to work-from-home regulations, produce health and safety manuals for warehouses and in-person businesses, and address other needs in a quickly changing health environment.

Help You Make Data-Driven Decisions

To make smarter decisions for your company, choose EDC, an established BI/DW end-to-end solution provider. EDC’s Business Intelligence consultants will help you to lead your business through better insights and better decisions. Our BI/DWs plan, design, build, deploy, and optimize top of the line Business Intelligence and Data Warehouse systems for your company.

EDC specializes in many performance areas, including data mining, predictive analytics, and data warehouse and optimization, among many others. As a result, our team can offer your company solutions to problems you weren’t even aware of.

In a quickly changing world, it is vital that your business can do more than react- adapting to an increasingly technology driven environment will lead your business to greater efficiency through technical writing. Our BI/DWs can bring you past the threshold of current business practices with great care and precision.

EDC is Here to Help

In brief, reach out to an Essential Data Corporation office to set up the perfect solution for your business. We are growing to meet the demands of our clients. We even offer free consultations in order to determine the best approach for prospective clients. When the world is upset, every company needs to be equipped with the tools necessary to adapt. EDC can help your business adapt to changing times with cost-effective, high-quality, and remarkably innovative strategies. EDC is committed to providing the best technical writing and documentation services in the industry.

Whether you need a single technical writer for a brief project, or a team of consultants to produce a complete line of documentation, the quality of our documentation is guaranteed for you. Our clients work closely with an Engagement Manager from one of our 30 local offices for the entire length of your project at no additional cost. Contact us at (800) 221-0093 or

Essential Data Corporation