What is Product Documentation?
Product documentation generally provides instructions or information about a product. This can be an instruction manual for setting up a new TV, a manual for delivering pizza, or a guide on answering FAQs about a product. Product documentation can benefit businesses by helping customers and employees understand their products or services. This can increase an employee’s information, making them perform better at their job. This can also increase customers’ likelihood of purchasing more products or telling their friends about the service. Product documentation services are a great addition to any business; finding quality product documentation services is just a short read away.
13 Examples of Product Documentation
Each type of product documentation serves a different purpose. The best product documentation for your business will depend on the product or service you sell. Some types of product documentation are listed below:
- User Manual
- Installation Manual and Guide
- Safety Procedures (OSHA)
- Training Materials
- End-User Manuals
- Functional Specifications
- ISO Documentation
- Regulatory Writing
- Proposals
- Owner’s Manual
- Maintenance Manuals
- Knowledge-Based Support
- Skills Gap Documentation
What is the Product Documentation Process?
Understanding Documentation
The process of writing this type of content is an intricate one. Correct diction and the proper flow of instruction are just two imperative elements that make up the process. Imagine writing a training manual for a pizza delivery driver. The training manual must be as accessible as possible for new hires to understand it. The effectiveness of a training manual or any other product documentation heavily depends on the product documentation structure. Its primary purpose is to convey information to another, so it needs to be readable and not too dense.
Writing
One of the best product documentation practices is having a knowledgeable writer for the subject being written about. For example, someone who has never used a chainsaw would not be the best fit to write an instruction manual on how to use a chainsaw. You need experienced users to be able to write and construct good content that is readable by your customers.
Who Can Write This Documentation For You?
It is imperative to have a competent product documentation writer. Companies such as Essential Data Corporation produce high-end and quality product documentation for clients to improve their communication and flow of information. Focusing on practices such as brevity, easy-to-understand language, and step-by-step instructions makes product documentation at its highest performance possible.
How EDC Can Help
At Essential Data, we take the phrase ‘client-centric’ to heart; thus, it is at the center of everything we do. What is best for you and your company is what matters most to us. We are committed to clarity and communication at every step of the technical writing and documentation services process, aiming to make your job easy. Combining identified needs with industry knowledge and our network of technical writing professionals enables us to give you the best experience and service possible.
Across industries and business structures, there is a wide variety of technical writing and documentation services needs. At Essential Data, we are here to meet them all! Though technical documentation can be a confusing puzzle, our experts are here to lead you from the first step to the finish line. Together, we can take your business’s documentation to the next level.
Whether you need a single technical writer for a brief project or a team of consultants to produce a complete line of documentation, the quality of our work is guaranteed for you. Our clients work closely with an Engagement Manager from one of our 30 local offices for the entire length of your project at no additional cost. Contact us at (800) 221-0093 or [email protected] to get started.